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knowing the unknown

By Margot Cairnes As humans we fear the unknown. The more we understand something, however, the greater our confidence in accepting or dealing with it. Today’s businesses face a range of significant challenges and fears, driven by changes in the global economy and digital disruption. The more we can raise our level of thinking, the […]

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By Margot Cairnes. Most people view themselves and their perception of the world by their role, past achievements, their power and status, or through their possessions. They can only evaluate their self-worth through the eyes of others, demanding constant external validation. This level of socialised thinking inhibits their ability to form mature relationships and to […]

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By Margot Cairnes. The focus of most senior executives when it comes to a merger or acquisition is on balance sheets, financial performance and integrating products or operational functions. The impact of bringing two very different teams of people together receives far less consideration. Yet culture clash is the major cause for most merger failures. […]

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By Margot Cairnes. Most organisations are reluctant to undertake fundamental changes during a slow economy. They typically down size and restructure the business to eliminate costs but rarely invest in changes that impact the way they do business or prepare themselves for the future. Hard times, however, provide a great opportunity to gain a competitive edge […]

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By Margot Cairnes. Many of the beliefs and strategies surrounding change management are based on assumptions which simply do not reflect the real world. One such assumption is that the world is orderly, stable and predictable and that things transition orderly from one state of being to another. In reality – the world is complex, […]

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By Margot Cairnes. Most CEOs do not understand the collective emotional environment within their organisation. This failure can have a tremendous impact on their success and their ability to drive successful transformation for their organisations. Successful transformation needs the organisation’s leadership to understand the emotions being shared, particularly the negative emotions that may be hampering the […]

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Most CEOs recognise the need for transformation and innovation in the face of digital disruption.  At a recent presentation I gave to members of the CEO Institute in Brisbane, those present were clearly aware of the need for change. But most modern change management practices are likely to do their organisations more harm than good. […]

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In 2000 I was a delegate at the World Economic Forum South East Asian Summit. We were virtual prisoners to 10,000 mostly very young people who were rioting outside the conference venue, the Crown Casino in Melbourne. We couldn’t leave and key speakers were flown in by helicopter or boated in on police launches. We […]

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While the Global Financial Crisis saw a number of large banks and financial houses fail, the financial services industry is generally complacent and conservative. In this fascinating speech (presented at Chatham House) https://www.chathamhouse.org/node/18672, Antony Jenkins, outgoing Group CEO of Barclays Bank argues that unless the “incumbent” financial institutions undergo major transformation they will become “capital […]

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12SFB

We are in a time of Digital Disruption. Our private and business worlds are being reinvented by technological innovation and its effects. 12SFB is a program to support individuals, teams, organisations and whole communities to capitalise on times of very rapid change. The program works on the level of: Individual – thinking, emotional/mental functioning and […]